Our clients are obviously delighted after we’ve helped them to get better cover for a lower premium when they’re renewing their health insurance however it’s when making a claim that people most value the support of a good health insurance partner. Over the last year it’s been part of our strategy to visit as many insurers claims teams as we can. We recently visited Aviva’s centre in Eastleigh and met with their senior medical claims managers and members of their managed care teams.

You can’t help but be impressed with the care and professionalism of these people. Many of them have long careers within both the NHS and private medicine which should give comfort if you’re ever dealing with a serious medical issue.

On the way out our Aviva Account Manager Kelly Shaw couldn’t help but to show off their trophies. Aviva have been voted Health Insurer of the year for the last 7 years. Well done to them.