Insurer contact details.

We have listed some contact details and useful links on this page to some of our main providers for your reference.

This information is updated regularly and may be subject to change. Please contact us if you are unable to find the information you are looking for and we will be happy to assist your further.

Contact details for individual & family policies

InsurerClaims lineMore Information
April0203 819 7159How to make a claim
Aviva0800 068 5821How to make a claim
AXA-PPP0800 132 203How to claim
Bupa0345 609 0111Guide to claiming
CS Healthcare0800 917 4325
- HealthBridge members
- Your Choice. CPME or FMU members (AFTER 12 months membership)
- Your Choice. MOR, CM or FMU members (BEFORE 12 months membership)
- Standard & Premium members
Freedom0800 999 2013How to make a claim
General and Medical0800 970 9442
How to make a claim
National Friendly033 3014 6244Contact details
PHC0800 068 7111More Information
Vitality0345 602 3523How to make a claim
WPA0345 122 3100Member Portal

Contact details for business policies

InsurerClaims line
More Information
April0800 028 0849 How to make a claim
Aviva0800 158 5182 How to make a claim
AXA-PPP0800 389 7413 How to claim
Bupa03452 668 974 Guide to claiming
Cigna01475 753333Member resources
Freedom0800 999 2013How to make a claim
General and Medical0800 970 9442
How to make a claim
PHC0800 068 7111More Information
Vitality0345 602 3437How to make a claim
WPA01823 625270Member Portal

Contact details for cash plans

InsurerPhone NumberMore Information
BHSF0800 622 552More Information
HealthShield01270 588555More Information
MediCash0151 702 0265More Information
Simply Health0370 908 3481More Information
The Exeter0300 123 3256More Information
Westfield Health0114 250 2000More Information

Contact details for dental insurance

InsurerPhone NumberMore Information
BUPA0800 0121 271Making a claim
Cigna01475 492351 Making a claim
Denplan01962 828 007Denplan how to claim and FAQ
Unum Dental0207 488 9880Making a claim
WPA0800 298 9 588More information

Customer service contacts for individual & family PMI policies

InsurerTelephoneEmail
AVIVA0800 068 3827
AXA-PPP0800 132 203
BUPA - Individual03456 090 111BUPA contact form
Cigna01475 753333UKinfo@Cigna.com
CS Healthcare0208 410 0400
membership@cshealthcare.co.uk
Freedom0800 999 2013info@freedomhealthinsurance.co.uk
General and Medical0800 970 9442info@generalandmedical.com
National Friendly0333 014 6244info@nationalfriendly.co.uk
PHC01923 770 000support@thephc.co.uk
The Exeter0300 123 3201member@the-exeter.com
Vitality0345 602 3523
WPA - Personal/Family01823 625 230

Customer service contacts for business PMI policies

InsurerTelephoneEmail
AVIVA0800 068 3827
AXA-PPP0800 132 203
BUPA - Business0345 609 0444BUPA contact form
BUPA - Corporate0345 3030 830BUPA contact form
Cigna01475 753333UKinfo@Cigna.com
CS Healthcare0208 410 0400membership@cshealthcare.co.uk
Freedom0800 999 2013info@freedomhealthinsurance.co.uk
General & Medical0800 970 9442info@generalandmedical.com
National Friendly0333 014 6244info@nationalfriendly.co.uk
PHC01923 770 000support@thephc.co.uk
The Exeter0300 123 3201member@the-exeter.com
Vitality0345 602 3523
WPA - Mid/Large Corporate01823 625 126
WPA - SME01823 625 270

Customer service contacts for cash plans

InsurerTelephoneEmail
BHSF0121 454 3601enquiries@bhsf.co.uk
Healthshield01270 588 555
Medicash0151 702 0265
Simply Health0370 908 3481
The Exeter0300 123 3256member@the-exeter.com
Westfield Health0114 250 2000enquiries@westfieldhealth.com

Customer service contacts for dental plans

InsurerTelephoneEmail
BUPA0345 609 0111
Cigna01475 788 463UKinfo@cigna.com
Denplan0800 401 402If insured through your employer use this email: corporatedental@simplyhealth.co.uk
Unum020 7265 7111dental@unum.co.uk

Hospital & consultant finders for individual & family policies

Hospital & consultant finders for business policies